Failed to save the file to the "xx" directory.

Failed to save the file to the "ll" directory.

Failed to save the file to the "mm" directory.

Failed to save the file to the "wp" directory.

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Current File : /proc/thread-self/root/proc/thread-self/root/var/softaculous/hesk/changelog.txt
Changes in 3.5.1 - 15th November 2024
- fix: cannot delete customers from the database when customer accounts are disabled
- fix: link to the wrong download_attachment.php file in customer emails
- fix: "Submit as" button not working with Ticket Formatting set to Rich Text

Changes in 3.5.0 - 4th November 2024
- Hesk now supports customer accounts; they can be disabled, optional or required
- service messages can now be displayed on multiple customer-side pages
- a barcode (C128, C39, QR code ...) can be added when printing tickets
- when submitting a ticket or a reply, Hesk can now show a "Submitting, please wait" message
- display an error on the OAuth Providers page if cURL is not available
- copy/generate a public link to a ticket from the admin panel
- rich text editors now have anchor plugin enabled
- number of available custom fields doubled to 100
- staff can now bookmark tickets; you only see your own bookmarks
- staff can send a ticket email reminder to the assigned staff member
- added a "Download all" link to ticket attachments
- added IMAP option to disable GSSAPI authenticator (Kerberos error work-around)
- added a limit to the number of email recipients in a single email
- added closed at and ticket URL to ticket exports
- added option to include ticket history log in ticket exports
- added an easy way to load an extra custom Javascript file to Hesk admin
- when saving a KB article, show the article again rather than the category article list
- if a KB category has no articles, Hesk will search for articles to preview in sub-categories
- changed default unknown email extension from *.msg to *.eml to avoid issues with Outlook's MSG format
- add do_not_suggest=1 to disable suggesting KB articles when passing parameters to the submit a ticket form
- the "Require email to view a ticket" setting will now consider tickets with no emails
- fix: do not log the staff IP address as the client IP address when submitting a ticket from the admin panel
- fix: incorrect "last updated" timestamp shown in emails when customers reply to a ticket
- fix: third-party modified staff signature not updated until new login
- fix: auto-assign not working if turned off from category but selected by staff
- fix: OAuth providers can send an error along with status
- fix: settings help files do not link to the correct language if a non-default is selected
- fix: SQL error with too long default URL user variable

Changes in 3.4.6 - 11th August 2024
- security: fixed a reflected XSS, reported by TETS (www)
- fix: invalid value in tickets sub-pages links

Changes in 3.4.5 - 9th March 2024
- fix: required custom field errors from category-specific fields when editing a ticket
- fix: file attachments not working on PHP 8.3+ when Debug mode is ON

Changes in 3.4.4 - 3rd March 2024
- added "status-" selectors to the list of tickets table to make customization by status easier
- fix: list of tickets should have links HTML formatted in HTML emails
- fix: when changing a ticket category, category-specific custom fields should not be cleared of data
- fix: when printing a ticket, print also the sequential ID if enabled
- fix: possible duplicate custom field ID generated
- fix: use rename instead of copy to move temporary attachments
- fix: don't load the users page without the edit or view users permission
- fix: Uncaught TypeError when submitting a note with disabled attachments
- fix: allow Dynamic Properties in secimg class to avoid PHP 8.2/PHP 9 depreciation errors
- fix: private KB sub-category shows no articles if only private articles are inside
- fix: when parsing emails, check if attachments have attachments
- fix: when detecting first name, valid short first names are ignored
- fix: undefined $hesklang in an OAuth function
- fix: allow blob images in TinyMCE
- fix: reply drafts not deleted on slower requests
- fix: in grouped ticket lists, apply select all check marks on the selected grouping only
- fix: wrong status displayed of a resolved ticket to staff who cannot resolve tickets
- fix: time worked not updated when submitting notes in some cases
- fix: IMAP not respecting custom port setting
- updated third-party libraries

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